Company Description
Migrate, based in Jordan, is a leading business knowledge and networking company that provides innovative business support to clients in the Middle East and North Africa region and other international markets. Migrate offers a one-stop-shop for Outsourcing Services, including Corporate Services (Business Support, Financial Services, Human Resources, etc.) and Networking Services (Investment, Regional & International Networks). The company focuses on reliability and delivery to help clients expand their market presence while minimizing costs and risks.
Role Description
This is a full-time hybrid role for a Senior Business Analyst at Migrate in Amman. The Senior Business Analyst will be responsible for conducting business analysis, gathering and documenting business requirements, analyzing business processes, and enhancing communication channels within the organization. Some remote work is permissible in this role.
Key Responsibilities
- o Perform feasibility analysis, scoping projects, and working with the project management team to prioritize deliverables, and to negotiate on product functionalities
- o Understand both FADEL’s and the clients’ business, products and processes
- o Create detailed Business Requirement Document (BRD) and translating it into functional specifications
- o Develop, documents and maintains complex business models and should interact with all departments
- o Implement the new features of the IT system (technical design) Technical Recommendation and Testing
- o Coordinate testing efforts with QA
- o Ensure issues are identified, tracked, reported on and resolved in a timely manner
- o Work with client personnel to identify required changes
- o Communicate changes requests to development team
- o Assist in enforcement of project deadlines and schedules
- o Apply supervisor’s feedback and suggestions appropriately and accurately
- o Communicate and applying project standards
- o Consistently delivering high-quality products/services to our clients
- o Explore new ways of opportunities to increase client/customer satisfaction
- o Participate in Integration Testing, User Acceptance Testing (UAT) and Functionality Testing
- o Conduct training programs both inside and for clients to implement new business model
Skills and Qualifications
- o 6+ Years of overall professional work experience as a Business Analyst
- o Degree in computer science or related field, or equivalent work experience
- o Knowledgeable in Agile / Scrum and UML modeling
- o General knowledge of the entertainment, high tech or life sciences and/or experience in one or more of the following process areas is a plus:
- ● Intellectual Property and Rights Management
- ● Royalty accounting
- ● Licensing and distribution
- ● Contract management
- o Listening skills, to understand what people say and to detect what they might be hesitant to say
- o Analytical skills, to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements
- o Ability to work hard and thrive in a fast-paced environment while managing multiple projects
- o Ability to work as part of a team and interface with software developers for a large enterprise system
- o Excellent verbal and written communication skills
- o Able to interact professionally with a diverse group, executives, managers, and subject matter experts
- o Ability to listen to business requirements and translate them into application configurations