Consumer Tech Lead - D2C Platform

lxbfYeaa - - Dubai
Employment: Full Time
The Role And Responsibilities
  • Tech Lead for MNC D2C platform with full ownership of customer journeys, UI/UX, product s strategy & roadmap
  • Provide strategic leadership, guidance, and insight during solution definition activities from ideation through exploration to ensure roadmap and architecture alignment
  • Manage the product throughout its lifecycle - design, build & implement
  • Evaluating D2C technology choices and platform build Business ERP & Accounting platform choices as per needs of the business
  • Identify and work with technology partners to execute solutions, thereby
  • Ensuring that the key technology services are resilient, secure, and scalable.
  • Creating cost-efficient contracts with Vendor Partners.
  • Oversee each sub module life cycle from conception to completion, with an emphasis on technical soundness and cost.
  • Devising and establishing IT policies and systems to support the implementation of such technology solutions
  • End-to-End Martech platform ownership for notifications, Attribution, Data Management & Analytics
  • Partner with Tech partners - Product owners, Solution integrators for design and implementation of solutions
  • Be the trusted advisor to internal stakeholders on technology/platform choices; influence them on investing in right tech capabilities
  • Being a Change Agent while bringing holistic appreciation of business and technology
  • Collaborate with internal team to implement marketing use cases, including advanced analytics, marketing automation, and management of customer data
  • Partner with marketing and customer operations (insights and analytics) teams to ensure prioritization and implementation of use cases that deliver high value
  • Drive project delivery with shared accountability for value creation, results delivery, cost management
  • Be the instigator for developing Business Solutions for operations, customer engagement and employee experiences
Required Skills
  • Sound knowledge and understanding of business and technology
  • Experience in analysis, implementation and evaluation of IT systems and their specifications
  • Excellent organizational and leadership abilities, change management and influencing skills
  • Vendor Management skills - Proven ability to Incubate, manage and grow an ecosystem of vendor partners enabling accelerated value creation
Apply on the Job Website
Post date: 13 January 2025
Publisher: LinkedIn
Post date: 13 January 2025
Publisher: LinkedIn