Job Description

Position Title: Business Analyst

Experience Level: 3-5+ Years

Job Type: Full-Time

Location: Abu Dhabi

Industry: Technology / Portals / Apps / Product Development / Services / End-to-End Journeys

Position Overview

We are seeking an experienced Business Analyst with a proven track record of developing comprehensive Business Requirements Documents (BRDs), crafting detailed user stories, and collaborating with cross-functional teams to provide everything developers need to successfully build portals, apps, features, services, and products.

The ideal candidate should have exceptional analytical, documentation, and stakeholder management skills, with the ability to identify business rules, ensure alignment with business objectives, and deliver solutions that meet stakeholder expectations. The successful candidate will also leverage real-life case studies and previous projects to guide requirements development and guarantee seamless execution.

Key Responsibilities

· Engage with stakeholders to identify and document business needs and objectives.

· Facilitate workshops and requirements sessions to ensure clarity and completeness of requirements.

· Conduct detailed discussions to uncover functional, non-functional, and technical requirements.

· Develop detailed Business Requirements Documents (BRDs) with clear flows.

· Create well-structured, detailed user stories with clear acceptance criteria.

· Work on portal and app features like user profiles, dashboards, interactive visualizations, and analytics.

· Collaborate with UX/UI teams to align user stories with design principles and ensure alignment with user needs.

· Translate business goals into technical specifications, workflows, and wireframes.

· Act as a bridge between business stakeholders, technical teams, and third-party vendors.

· Assist project managers with scope definition, risk identification, and issue resolution.

· Provide ongoing support throughout the development lifecycle, ensuring the final product aligns with the initial requirements.

· Support QA teams by defining test cases and conducting User Acceptance Testing (UAT) to validate features against requirements.

Qualifications

· Bachelor’s degree in business administration, Computer Science, or related field (master’s preferred).

· 3-5+ years of experience in business analysis, including writing BRDs, user stories, and process documentation.

· Expertise in portals, apps, and feature development for digital products and services.

· Strong knowledge of tools like JIRA, Confluence, Visio, and wireframing tools (e.g., Figma).

Skills and Competencies

· Analytical Skills: Ability to analyse complex business problems and break them down into actionable requirements.

· Documentation Expertise: Proficient in creating clear, structured, and detailed BRDs and user stories.

· Technical Aptitude: Familiarity with APIs, database structures, and system integrations.

· Communication: Strong verbal and written communication skills to engage with both technical and non-technical stakeholders.

· Problem-Solving: Demonstrated ability to resolve conflicts and ensure alignment among teams.

· Domain Knowledge: Familiarity with government service portals, citizen services, or similar industries is a plus.

Application Process

Interested candidates are encouraged to submit their CV, along with a portfolio of their previous work, including BRDs or user stories, to Types: Full-time, Contract