Job Title: Patient Coordinator – Aesthetic Clinic

We are looking for a Patient Coordinator to join our aesthetic clinic. The ideal candidate will have excellent customer service skills, the ability to manage appointments efficiently, and experience in a clinic, medical center, or aesthetic facility.

Responsibilities

• Greet and assist patients, ensuring a smooth and welcoming experience
• Schedule and manage patient appointments efficiently
• Provide information about treatments, procedures, and clinic services
• Coordinate with doctors, nurses, and therapists to ensure seamless patient care
• Handle patient inquiries via phone, WhatsApp, and email
• Maintain accurate patient records and update the database
• Assist in payment processing and insurance documentation if required

Requirements

• Previous experience as a Patient Coordinator, Receptionist, or Customer Service Representative in a clinic or medical center
• Strong communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Fluency in English (Arabic is an advantage)
• Knowledge of clinic management systems is a plus

Skills

Desired Skills for a Patient Coordinator in an Aesthetic Clinic

1. Customer Service Excellence – Ability to provide a welcoming and professional experience for patients.
2. Communication Skills – Strong verbal and written communication, especially in English (Arabic is a plus).
3. Organization & Multitasking – Efficiently managing appointments, patient records, and inquiries.
4. Sales & Upselling – Ability to promote treatments and packages to patients.
5. Attention to Detail – Ensuring accurate documentation and patient information.
6. Problem-Solving Skills – Ability to handle patient concerns and provide solutions professionally.
7. Tech Savvy – Experience with clinic management software and CRM systems.
8. Teamwork & Coordination – Working closely with doctors, therapists, and administrative staff.
9. Time Management – Managing multiple tasks efficiently in a fast-paced environment.
10. Confidentiality & Professionalism – Maintaining patient privacy and adhering to clinic policies.