We are looking for an experienced and dynamic Restaurants Manager to oversee the daily operations of multiple restaurants shops & cafes. The ideal candidate will ensure high levels of customer satisfaction, efficient staff performance, and consistent quality in food, service, and hygiene standards.

Key Responsibilities:

• Supervise and manage daily operations of all restaurant branches.
• Monitor and improve service quality and customer satisfaction.
• Lead and train restaurant staff, including supervisors, chefs, and service teams.
• Ensure compliance with health, safety, and hygiene regulations.
• Manage inventory, purchasing, and cost control.
• Coordinate with suppliers and vendors to ensure timely delivery and quality.
• Monitor sales performance and implement strategies to increase revenue.
• Handle customer complaints and resolve issues efficiently.
• Prepare operational reports and present them to the management.
• Support in marketing initiatives and promotional activities.

Requirements:

• Non Smoker
• Proven experience as a Restaurants Manager or in a similar hospitality role (minimum 5 years) (Lebanon is preferable).
• Strong leadership and communication skills.
• Excellent understanding of restaurant operations and customer service.
• Familiarity with POS systems and restaurant management software.
• Ability to manage multiple locations and teams.
• Bachelor’s degree in Hospitality, Business Administration, or a related field is preferred.
• Strong problem-solving and organizational skills.
• Ability to work under pressure and in a fast-paced environment