Business Program Manager

Accountabilities & Key Roles :

  • Assist the head of business development and ecosystem expansion to achieve forth set business objectives & KPIs.
  • Monitor business performance and taking corrective action whenever necessary.
  • Leverage data and market research scans to understand trends, identify opportunities to improve profitability and customer experience, deliver market-share growth and suggests program enhancements.
  • Effectively partner with data analytics, finance and product teams across the bank to translate business needs to design & develop tools, analytics, and dashboards to provide actionable insights into the business.
  • Work closely with cross-functional teams, aligning goals to execute projects in a timely and efficient manner.
  • Provide the necessary support to branches to help optimize business performance and achieve forth-set targets.
  • Run and participate in various meetings and conference calls with a wide range of participants.
  • Ensure the proper implementation of business programs and take initiatives to develop the program offering continuously.
  • Assess business performance to suggest recommendations on training plans with focus on enhancing the knowledge of frontline staff.
  • Launch campaign and manage communication plans to engage with customers throughout the year.
  • Contribute to digital transformation efforts by carrying out various initiatives to enhance customer experience through electronic channels and driving them toward digital banking.


Job Requirements:


Education:

  • Bachelor's degree from a reputable university.

Experience:

  • 6+ years experience .

Competencies

  • Fluent in English and in Arabic.
  • Outstanding project leadership and management skills.
  • Ability to deliver consistent results with minimal supervision.
  • Ability to build strong relationships with internal clients.
  • Attention to detail and quality.
  • Strong MS Excel and PowerPoint skills.
  • Excellent communication and presentation skills.

Post date: 13 January 2025
Publisher: LinkedIn
Post date: 13 January 2025
Publisher: LinkedIn