Migrate is a leading business knowledge and networking company based in Jordan. We provide innovative business support to our clients in the Middle East and North Africa region and other international markets. As a one-stop-shop for Outsourcing Services, our offerings include Corporate Services and Networking Services. We collaborate with a network of partners that provide us with direct access to thousands of businesses worldwide. Our focus is on reliability and delivery, ensuring our clients can focus on growing their core businesses.

This is a full-time on-site role for a Customer Service Representative at Migrate in Irbid. As a Customer Service Representative, your day-to-day tasks will include providing excellent customer support, ensuring customer satisfaction and a positive customer experience. You will be responsible for addressing customer inquiries, resolving issues, and maintaining strong relationships with clients.

• Customer Service Representatives, Customer Support, and Customer Service skills
• Experience in ensuring customer satisfaction and providing a positive customer experience
• Excellent communication and interpersonal skills
• Strong problem-solving and conflict resolution abilities
• Ability to multitask and handle high-pressure situations
• Attention to detail and strong organizational skills
• Ability to work in a team and collaborate effectively
• Fluency in English and Arabic is preferred
• Previous experience in a customer service role is a plus