We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way. With over 370,000 colleagues in nearly 100 countries sharing our values, there are countless opportunities at your fingertips. We’re growing; grow with us. Conveniently located in the heart of one of Doha's key business districts, close to major banks, Crowne Plaza and Holiday Inn Doha – The Business Park is just a 15-minute drive by car or complimentary shuttle from Doha's Hamad International Airport and near such attractions as Museum of Islamic Arts and Souk Waqif. Our 378 stylish guestrooms and suites at Crowne Plaza and 307 well-appointed guestrooms at Holiday Inn are all equipped with modern amenities designed for comfort and high-speed wireless internet access to stay connected.

Your day-to-day:

• Supervises the function of the banqueting & outside catering in terms of service standards, colleagues, abilities, sales and costs, in order to ensure maximum departmental profit is achieved
• Controls and analyzes, on an on-going basis the following:
• Highest level of service standards and Guest satisfaction
• HACCP & FLS standards
• Oversees the preparation, presentation and service of Banquet & Outside Catering
• Conducts, under the guidance of the Food & Beverage in-charge, functions such as hiring of colleagues, departmental orientation, on the job performance appraisals and coaching, always ensuring appropriate staffing and productivity
• Develops formal training plans and conducts on-the-job training sessions for banqueting & outside Catering Colleagues
• Supervises and coordinates, in liaison with the Food & Beverage in-charge and Executive Chef, the pricing of Banquet & Outside Catering menus, beverage and wine lists, by taking into consideration factors such as follows:
• Local requirements & Markets needs, Merchandising and promotion
• Competition analysis, Trends and Recipes
• Potential Food Costs and Availability of Food & Beverage products
• Coordinates with the Purchasing Manager for special purchases requirements relating to the banqueting & OSC and attend to the Food & Beverage departmental meetings and BEO meetings
• Establishes and maintains a record system to include, but not limited to the following
• Files on all previous functions and Banquet reservation book
• Customer contact file and Sales solicitation program
• Room utilization, Menu file and Promotion file
• Activities file and casual’s files
• Solicits and follows-up on business referrals and potential sales leads
• Assists the Food & Beverage In-charge with the following:
• Day to day operation
• Pre-meal briefings
• Inspection checklists
• Follow up on present and past functions
• Departmental reports
• Forecast
• Other reports as required such as HACCP – FLS – Cover report – Payroll – Accident report & Operating equipment inventory
• Performs related duties and special projects as assigned
• Monitors the productivity levels of each banquet & outside catering service colleagues and extends assistance to anyone requiring guidance during functions
  
  

What we need from you:

• Degree or Higher National Diploma in Hospitality/Hotel/Business Management is preferred
• Experience as Banquet Manager / Assistant Banquet Manager in a high volume hotel with highest levels of service is preferred
• A minimum of 3 years of experience working in a 5-star hotel environment, including 2-3 years in Food and Beverage
• International work experience: preferably Middle East
• Familiar with restaurant point of sales and cashiering procedures
• Knowledge of Banquet service procedures and standards
  
  

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen. Lets Go Further Together.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether