Organization- Grand Hyatt Dubai
Summary
Are you a results-driven sales professional with a passion for the hospitality industry? Join our team as a Sales Manager at one of Hyatt’s flagship properties and take your career to new heights! As a Sales Manager, you will not only have the opportunity to drive revenue growth through developing and maintaining key client relationships, promoting our hotel to potential clients, and maximizing sales opportunities, but you will also have access to abundant growth opportunities within our organization. You will work closely with our young and dynamic team to implement sales strategies, analyze market trends, and exceed sales targets, while also having the chance to expand your skills and expertise in various areas of hotel sales and revenue management. With our exceptional facilities, renowned reputation, and stunning location, you will have an unbeatable product to sell, and ample opportunities to further your career. Join us and be a part of our success story with a supportive work environment that nurtures your professional growth. Don't miss this chance to make your mark in the hospitality industry and unlock your full potential as a Sales Manager with us!
Responsibilities
- Proactively finding opportunities for business growth by securing existing business, development of portfolio by acquiring new accounts further ensuring repeat business.
- To entertain and conduct hotel inspections to clients whenever required.
- To establish and maintain strong relationship with the established clientele and to constantly explore into new business opportunities.
- To liaise and work closely with the related operation departments ensuring guest's requests and expectations are being met.
- To achieve the monthly and annual personal target contributing to the Sales revenue.
- To develop and review Personal Business Plan which is linked to the Hotel’s Annual Business Plan.
- To conduct extensive competitor research and maintain excellent Product Knowledge of the Hotel.
- To constantly monitor and evaluate market trends and the competitor hotels’ sales initiatives, in order to make sure the hotel’s sales remain competitive and cutting edge.
- To plan sales trips to the source markets which is our current and potential clientele to explore into new business opportunities.
- To assist team and guide them to develop their accounts and to achieve their Personal Business Plan.
- To ensure all employees maintain an updated awareness of Hotel product knowledge, current promotion, policy changes and appropriate internal communication.
- To oversee the punctuality of Sales employees, making sure that they maintain high grooming standards.
- To maximise the effectiveness of employees by developing each of their skills and abilities through the appropriate training, coaching, mentoring by giving regular feedback and recognising good performance.
- To assist to conduct annual Performance Development Discussions with employees and to support them in their professional development goals.
- To encourage employees to be creative and innovative, challenging and recognising them for their contribution to the success of the operation.
- Manage team by being a role model and leader
- Focus on solution-oriented problem management
- To carry out any other reasonable duties and responsibilities as assigned.
Qualifications - 3 years of previous experience in a sales role.
- Leadership capabilities displaying integrity, respect, empathy and creativity.
- Good administrative, organizational and problem-solving skills.
- Excellent communication, sales and customer service skills.
- Ability to multitask, work in a fast-paced environment and meet deadlines.
- Current knowledge of industry trends and regulations.
- Driving License is mandatory.