Be part of something bigger. Decode the future.
At Electrolux, as a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.
Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together.
Join us in our exciting quest to build the future home.
Key Responsibilities
- Implementation of the Quality Continuous Improvement program ensuring achievement of defined product quality, product safety, sustainability and related cost structure objectives in Major Appliances Asia Pacific and Middle East and South Africa.
- Implementation of strategic direction on prevention of failure, lesson learn and continuous improvement program from the Global and Sector Quality teams.
- To Identify and report deviations from Quality standards and consumer expectations by using internal Analysis tools (Instaedge, QES) and by working with the Ownership Solution team, the Product Sourcing and directly with customers and consumers where required.
- To drive continuous improvement and attain the defined product quality objectives (SCRlq, SCR Distractor reduction and elimination, Consumer Star Rating, % Warranty Costs vs Net Sales, NRFT) within APAC + MEA.
- In relation to New Product Introduction, ensure constant review of lessons from the validation of test protocols, through the Check Point process. Ensure test protocols related to Product reliability and feedback from Consumers Institute ratings, are used to set project targets for SCR and Consumer Star ratings where appropriate.
- When necessary, support Sector team members requiring “veto” right for significant non-compliance Quality requirements, ensuring application of a defined escalation process.
- Prepare periodic quality reports to represent the quality situation of each sales company and for the APAC + MEA sector as a whole. Working with Ownership Solution to collect and present Quality data to assist countries, engineering, purchasing, Product Sourcing & manufacturing to achieve target improvement and track improvement progress.
- Ensure fulfilment of Product Safety requirements and follow up.
- Ensure fulfilment of Sustainability targets (RML, ROHS, and REACH).
- Partner with other Sector Functions, especially Ownership Solution, R&D, Purchasing, Industrial Operations PL VPs and Product Sourcing.
- Conduct preliminary investigation of products fault from consumer/dealer/customers in cooperate with Ownership Solution and country’s service team.
- Implement the tools and methodologies to eliminate root causes for product quality using various methods (Pareto top priority issues, 8D, Fish bone diagram, Poka-yoke and FMEA) and achieve the Business objectives.
- Promote and facilitate best practice for Quality Continuous Improvement activities, contributing to the creation and improvement of internal standards, educational materials, visual evidence, summary materials referring to technically proofed solutions and team working practices.
- Create a positive working environment that encourages creative thinking and intelligent risk taking.
PERSONAL SPECIFICATIONS:
The incumbent will have a strong drive, ambition to deliver, and great learning ability to encompass daily and strategic challenges and very strong leadership and influencing skills. Ability to communicate actions required and deliver the intended results. The following personal specifications are also required:
- Demonstrated leadership capability in communicating and influencing others, stakeholder management, being a change leader and driving project success individually and through teams.
- Bachelor’s Degree in engineering or related field with at least 2-3 years minimum experience within quality relevant and in cross-functional activities related to products and their manufacturing processes, where continuous improvement is the key focus.
- Detail oriented and analytical with a proven record of success leading product projects and activities, achieving long-term continuous improvement.
- Experience with and commitment to Quality concepts and processes.
- Strong knowledge of Lean Tools / Six Sigma is preferred
- Quality tool knowledge 8D, FMEA, SPC, Poka-yoke process improvement oriented.
- A high sense of urgency with the ability to make and implement tough and timely decisions with a focus on results
- Characterized by integrity and high professional standards.
- Good oral and written knowledge of English is essential.
- Computer skills with a high competence level in Microsoft Office Suite including Excel, Word, PowerPoint etc
Where you’ll be:
You will be based in our Dubai Office.
Benefit highlights:
- Flexibility of work hours.
- Discounts on Electrolux products and services.
- Medical & Hospitalization coverage for both employees and dependents.
As part of Electrolux, we will continuously invest in you and your development. There are no barriers to where your career could take you.
Find more on:
Electrolux APAC & MEA: https://www.linkedin.com/company/electrolux/life/apacmea/
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