IT Assistant

lxbfYeaa - - Dubai
Scope and Purpose:
  • Server administration (File servers, SQL server, Backup servers).
  • Network administration.
  • Local IT user administration.
  • Application management.
  • Data backup and restore (File server, SQL Server, Netapp).
  • Implementation of and compliance to IT security standards.
  • Support users from the MEA region (G+D Dubai CT, G+D Saudi, G+D Egypt and Veridos FZE).
  • Handles any additional duties as directed by the IT & Security Manager.

Key Result Areas & Responsibilities:
  • Installation and maintaining Citrix Xen / VSphere environment.
  • Maintaining Sophos Safeguard management / Cryptware helpdesk application / Bit locker administration.
  • Conduct IT Training for new joiners to be familiar with standard office applications.
  • Supporting mobile phones and mobile devices.
  • Create and modify existing workflows to enhance our work.
  • Supporting experience centre Dubai.
  • Administration of network user accounts and mailboxes.
  • Setting up new users’ desktops, laptops and printers.
  • Maintaining the access right for users for shared files and folders.
  • Installation and configuration of Hardware and software approved by G+D.
  • Administration of Back up software, Antivirus Software and maintenance of security and integrity of the network.
  • Inventory of Hardware and software , sourcing, assistance in purchasing, installation and maintenance of new software and hardware.
  • Creation and removal of an employee in E-data.
  • Maintaining Network Documentation.
  • Creating VPN smartcards for remote users.
  • Renewing of VPN certificates.
  • Training Users on applications when required.
  • Assisting the IT & Security Manager in technical fault analysis and troubleshooting.
  • Communicating with Munich IT dept for advanced problems.
  • Provide inputs and recommendations for purchase of IT related software and hardware.
  • Ensure employees are following IT security rules of G+D.
  • Communicating with staffs on all aspects of IT.
  • Ensure the windows and antivirus automatic updates are done properly.
  • Monitoring and verification of service processes – i.e. backups, patch distribution.
  • Providing technical support to a wide range of internal users.
  • Monitoring and managing network security and alerts.
  • Managing network IP addresses.
  • Assisting the IT & Security Manager on other project works as and when required.

Skills and Qualifications:
  • Bachelor’s degree in technology or computer science
  • Minimum 3 years of relevant experience
  • Installation and maintaining VSphere environment.
  • Knowledge and interest in computer systems and the latest technologies
  • The ability to learn new technologies quickly
  • An analytical mind and ability to communicate complex procedures to other colleaguesCommercial and business awareness
  • Good communication skills – both written and verbal
  • Attention to detail and desire to probe further into data
Apply on the Job Website
Post date: 13 January 2025
Publisher: LinkedIn
Post date: 13 January 2025
Publisher: LinkedIn