Purpose and Scope of Position
The Systems Administrator is responsible for the effective provisioning, installation, configuration, operation, and maintenance of systems hardware, software, and related infrastructure in both Windows and Linux environments. This role ensures that IT systems run efficiently and securely, serving the needs of the organization. The candidate will work with various teams to design and implement solutions that enhance IT service delivery.
Primary Duties and Responsibilities
- System Administration (Windows & Linux):
- Manage and maintain both Windows Server and Linux environments, ensuring high availability, security, and performance.
- Install, configure, and update server operating systems, applications, and related infrastructure.
- Monitor server health, performance, and security to identify and resolve potential issues.
- Perform system backups, restore operations, and disaster recovery planning.
- Manage user accounts, permissions, and access control on both Windows and Linux systems.
- Implement and maintain security protocols, patch management, and vulnerability assessments for both environments.
- Ensure systems comply with relevant industry standards and regulations (e.g., SOC2, PCI-DSS , GDPR).
- Administer Active Directory (AD) and domain security policies on Windows systems.
- Networking & Infrastructure:
- Collaborate with network and security teams to optimize system integrations and improve IT infrastructure resilience.
- Develop and maintain automation scripts for routine tasks using PowerShell, Bash, Python, or other scripting languages.
- Automate system deployments, monitoring, and updates for both Windows and Linux environments.
- Manage virtualization platforms such as VMware, Hyper-V, or other hypervisors.
- Support cloud infrastructure (e.g., AWS, Azure) as part of a hybrid environment, managing servers and services deployed in the cloud.
- Migrate workloads between on-premises and cloud platforms when needed.
- Technical Support & Troubleshooting:
- Provide advanced troubleshooting support for system issues, ensuring timely resolution of critical incidents.
- Collaborate with helpdesk and other IT staff to provide technical assistance and training to end-users.
- Document system configurations, procedures, and troubleshooting guides for future reference.
Minimum Qualifications
Education & Experience:
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
- 3-5 years of experience as a Systems Administrator or similar role, with experience managing both Windows and Linux environments.
Technical Skills:
- Strong knowledge of Windows Server (Active Directory, Group Policy, DNS, DHCP) and Linux distributions (Red Hat, Ubuntu, CentOS).
- Proficiency with scripting and automation using PowerShell, Bash, or Python.
- Experience with virtualization technologies (e.g., VMware, Hyper-V).
- Familiarity with cloud environments (AWS, Azure, or GCP).
- Solid understanding of networking concepts and protocols (e.g., TCP/IP, DNS, VPN).
Additional Qualifications Desired
- Relevant certifications are a plus (e.g., Microsoft Certified: Windows Server, CompTIA Linux+, Red Hat Certified System Administrator, AWS Certified SysOps Administrator).
Key Competencies:
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal abilities.
- Ability to work both independently and as part of a team.
- Strong attention to detail and commitment to quality.
- Willingness to continuously learn and adapt to new technologies.
Physical Demands
- Working at a desk on a computer for long periods of time.
- Lifting heavy equipment, such as servers.
- Requires occasional on-call support for critical system incidents and maintenance during off-hours.
NOTE: The above is intended as a general non-exhaustive description of a Telsource position as of the date written. It does not prescribe or restrict the duties and responsibilities that may be assigned or reassigned to this position at any time.