PURPOSE & IMPACT ON ORGANIZATION:

You contribute to the store sales and adidas profit targets by:

• Passionately inspiring and serving and selling to our consumers.
• Diligently executing store operations.
• Contributing to a culture of consumer centricity within the store.

KEY RESPONSIBILITIES:

• Actively connect and engage with consumers entering the store.
• Be aware of store KPI's (key performance indicators) and contribute to store sales.
• Responsible for improving the consumer experience by executing the CONNECT-ENGAGE-INSPIRE service standards.
• Be a Brand advocate, consistently exhibiting our 6 Values.
• Use seasonal product and Brand knowledge effectively during consumer interactions.
• Communicate product features and benefits, and unique selling points clearly to address consumer needs.
• Connect our Consumers to relevant digital & omnichannel tools to provide a seamless shopping experience.
• Be aware of all omnichannel related sales tools.
• Guide our Consumers through the digital touchpoints in the store.
• Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor.
• Complete sales transactions quickly and accurately while adhering to cash protection procedures.
• Uses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty.
• Minimize loss in the stockroom and the sales floor.
• Perform all store operations in a safe, effective, and efficient manner.
• Comply with all operational policies and procedures.
• Maintain an appealing, easy to shop environment, for Consumers by executing visual merchandising and house-keeping standards.
• Know the store KPIs and how you personally contribute to them.
• Plays a role in maximizing sales and minimizing loss.
• Keeps an up-to-date awareness of our competitors.
• Offers suggestions and ideas on how to improve operations and processes.
• Collaborate productively and respectfully with team members.
• Communicates a desire for ongoing learning, and welcomes all available opportunities to increase own and store performance.
• Seek coaching and learning opportunities to continually improve performance.
• Complete all applicable training programs and effectively apply the learning on the job.
• Seek coaching and learning opportunities to continually improve performance.
• Always work with a team-first mindset, fully respecting all colleagues and actively contributing to making adidas an inclusive and welcoming environment for all.

AUTHORITIES:

• Not Applicable.

KEY RELATIONSHIPS:

• Consumers.
• Peers and Supervisor.

KNOWLEDGE, CAPABILITIES AND EXPERIENCE:

• Retail Professional Competencies.

MINIMUM QUALIFICATIONS:

• Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment.
• Basic numeracy, literacy, and verbal communication skills.