The ideal candidate will lead the account development and penetration strategy for assigned customers or regions. They should be skilled at building and maintaining relationships with clients and work to provide exceptional customer service to clients.

Responsibilities

• Manage a portfolio of accounts
• Develop positive relationship with clients
• Resolve conflicts and provide solutions to clients in a timely manner
• Serves customers by selling products and meeting customer needs.
• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
• Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
• Focuses sales efforts by studying existing and potential volume of dealers.
• Submits orders by referring to price lists and product literature.
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
• Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
• Provides historical records by maintaining records on area and customer sales.
• Contributes to team effort by accomplishing related results as needed.

Qualifications

• Bachelor's degree or equivalent experience
• Experience as a Sales Manager
• Understanding of sales performance metrics
• Proficient in CRM software and Microsoft Office suite