Job Title: Spa Receptionist

Location: Amman

Company: Kanyo Spa

Job Description:

We are seeking a Spa Receptionist who will be the first point of contact for our clients. The ideal candidate will have excellent communication skills, a friendly and approachable demeanor, and a passion for delivering outstanding customer service. This role involves managing client appointments, handling inquiries, and ensuring a smooth and pleasant experience for all guests.

Responsibilities:

- Greet and welcome clients in a warm and professional manner

- Manage spa appointments and scheduling using our booking system

- Answer phone calls, emails, and in-person inquiries regarding spa services and promotions

- Handle client check-ins and check-outs, including processing payments and handling any special requests

- Maintain a clean and organized reception area

- Assist with inventory management and retail product sales

- Provide clients with information about spa services, treatments, and packages

- Support, observe and assist spa staff with various administrative tasks as needed

- Ensure a high level of client satisfaction by addressing any concerns or feedback

Requirements:

- Previous experience in a receptionist or customer service role, preferably in a spa, hospitality, or wellness setting

- Strong organizational and multitasking

Please Send your CV To : [Click to show email]