Job Description
The major responsibilities are:
· Act as a bridge between the client's need and the technical team's capabilities, translating business requirements into functional specifications and testing scenarios.
· Offering a consultative approach and listening to client requirements and delivering accordingly
· Responsible for product demonstrations, workshops and high-level client delivery.
· Responsible for conducting business process analysis, functional testing, conference room pilot sessions, creation of test scenarios & conducting user acceptance testing sessions, go-live and post go-live activities.
· Responsible for creating project related document like functional requirement document, project plan and its revisions, project status reports, integration document, change requests documents, FRD amendments, milestone sign-off documents like CRP, UAT, Go-live, project status reports and minutes of meeting for all functional meetings with clients.
· Act as the primary point of contact for the project from customer side as well as internal technical and support side.
· Responsible for Technical account management.