Job Description
Understanding the technical features and functionalities of the company’s products
Assisting in developing an effective sales strategy
Setting and completing sales targets
Conducting in-depth research to identify market opportunities
Examining the IT requirements of customers and suggesting appropriate products
Conducting product demonstrations as and when required
Communicating product discounts and warranties to the customers
Presenting and negotiating service renewal contracts
Gathering feedback from customers and providing after-sales support whenever required
Tracking sales performance metrics and maintaining a record of the same
Explaining service packages to the customers