- Collaborate with management team to craft the company’s vision and mission.
- Organize workflow and ensure that employees in the workshop understand their duties and delegated tasks.
- Monitor productivity and provide constructive feedback and coaching.
- Follow up on the workshop to ensure that repairs are carried out within promised delivery time & estimated cost.
- Receive complaints and resolve problems.
- Follow up on inspections & test drives vehicle on which repairs are performed.
- Supervise the processes to ensure maximum efficiency in the workshop.
- Returns those vehicles failing the quality control inspection to the technician who performed work.
- Provides the technicians with an accurate description of the reasons for returning the vehicle to them & assist/ guide them to solve the problem.
- Proper utilization of service facilities e.g. equipment, SST. Manuals, .etc.
- Ensures that proper maintenance is carried out on equipment, assigned to the staff.
BSc. of Automotive Engineering or relevant fieldProven experience as a workshop engineer in same field more than 3 yearsVery good in English languageWorking knowledge of MS Office.Aptitude in communication and interpersonal skills internally and externallyWell-organized with excellent leadership qualities