Ensure the excellency of delivery of dental treatment and ensure patient satisfaction.
Maintain smooth operational workflow and maintain optimum care delivery of all the patients.
Resolve patient complaints and manage complications.
Follow up on commitment and discipline of staff according to their working hours and schedules.
Report any incidents on any delay or breaking rules to HR Department.
Ensure the availability of all materials, tools, and devices for the branch and review the validity date of items that have an expiration date.
Ensure the optimal use of raw materials/tools/supplies.
Monitor the hygiene of the branch and the clinics.
Monitor the provision of infection control quality.
Oversees the sterilization cycle of delivery/ collection.
Check the next-day schedule of patients in accordance with operator schedule in branch.
Monitor the internal and external lab cycle daily.
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Bachelor's degree in Dentistry (it is a must)masters or Ph.D. holders/or hospital management diploma is preferredStrong written, interpersonal, and oral communication skillsAbility to work under pressure and meet deadlinesAbility to be creative, well-organized, detail-oriented, flexible, and self-starting.A compassionate style of management and commitment to developing team involvement.High level of accountability and sense of responsibility.Age ( 35 - 40 ) is a Must