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Job Title: Operation Manager Job Description The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client...

Job Title: Team Leader Job Description The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are...

المهام الوظيفية الرد على استفسارات وتساؤل العملاء استقبال شكاوى العملاء ومتابعتها مع القسم المختص  وحلها...

Role Summary: The Quality Assurance Specialist will be responsible for monitoring and evaluating call center interactions to ensure compliance with company standards, regulatory requirements, and...

Attend and manage formal calls and provide accurate and concise information without any delay.Assess the exact requirements of customers and provide appropriate solutions with utmost clarity and...

Carry out relevant duties of managing incoming and outgoing calls as per the assigned schedule.Identify customers’ needs, clarify information, research every issue and provide solutions and/or...

Supervise the daily operations of the assigned team, ensuring agents adhere to scripts, schedules, and service protocols.Evaluate team performance by monitoring KPIs such as AHT, customer...

Company Description AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive...

Manage daily customer operations via multiple channels (Calls, e-mails and walk in customer). ·        Manage customer escalation and complaints on the spot. ·        Ensure...

Carry out relevant duties of managing incoming and outgoing calls as per the assigned schedule.Assess the exact requirements of customers and provide appropriate solutions with utmost clarity and...

With our strong investment in research and development and our culture of continuous improvement, Hexcel is the industry leader in the manufacturing of advance composite materials, including carbon...

About Us:   We are a leading provider of call center services, offering tailored solutions to meet the needs of our clients. We are looking for a talented and results-driven Sales and Marketing...

Company Description   VXI Global Solutions (VXI) is a leading provider of business process and information technology outsourcing services for companies. We specialize in call center and BPO...

Job Summary: As a Wellness Receptionist, you will be responsible for greeting clients, answering phone calls, scheduling appointments, and providing administrative support in a wellness center or...

المهام الوظيفية : - وضع جدول العمل لتنسيق سير العمل واختيار الموظفين المناسبين للعمل في الورديات المختلفة. -...