المغرب

Communicate fluently in French and in English.
Understand the demand of consumers to provide timely service and solutions.
Cater to client queries by providing accurate data using appropriate communication channels.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
Collaborate with the managers to stay informed about changes in company rules and new projects.
Understand client requirements to identify and resolve any shortcomings or flaws in a product.

Skills

Fluent in French and English is a must.
Prior work exposure in the field of customer support and service.
Proficient in answering phone calls with professional etiquette and a friendly tone.
Portraying impressive communication and interpersonal skills with good command of professional vocabulary.
Ability to multi-task, prioritize, and manage time effectively.
Fluent in operating the latest computer software and online tools.

تاريخ النشر: ٥ أبريل ٢٠٢٥

الناشر:

تاريخ النشر: ٥ أبريل ٢٠٢٥

الناشر: