Collection Officer

Accountabilities and Key Roles:


  • Enhance collection and reduce the delinquency ratios in Personal, Housing, and Auto loans, as well as credit cards.
  • Identifying reasons of delinquency, and communicate them to all related department in order to reconsider the policies and processes of granting loans / credit cards.
  • Following up the delinquent customers according to the bank’s policies, instructions and the daily collection reports to collect the delinquent loans.
  • Follow up the delinquent customers in all products and handling the daily collection reports to collect the delinquent loans.
  • Following the use of the guarantees that are belonging to delinquent accounts and collect the loans before the legal period - 90 days .
  • Ensure getting the customers resignation payable that has a commitment for the bank to solve the bank's rights by arranging with the responsible collection officer.
  • Studying the customers files ,who are required to be sent to the Credit Recovery Department.
  • Following up the visa reports which hadn't paid to cover the required amounts through the Central Bank allowed period - 90 days - before classifying the account and following it.
  • Making field visits for the delinquent customers who have been getting great amounts of loans to guarantee a kind of communication with them.
  • Ensure completing of customer’s files documents that are diverted to the Credit recovery Department.
  • Arrange with centralization operation unit to discount the available amount in customers accounts that are authorized to restrict and assure the availability of the amounts.


Job Requirements:


Education:

  • Bachelor’s degree in Business Administration or financial sciences from a reputable university.


Experience:

  • 2+ years experience in a related field.

Competencies:

  • Fluent in English and in Arabic.
  • Good communication skills.
  • Excellent negotiations skills.
  • Good presentation & communication Skills.

تاريخ النشر: ٢٧ يناير ٢٠٢٥
الناشر: LinkedIn
تاريخ النشر: ٢٧ يناير ٢٠٢٥
الناشر: LinkedIn