Due to group expansion and exciting developments, Taaleem are recruiting for an accomplished Admissions Manager to lead the successful Admissions team across the Dubai British Schools Group, Dubai.

Start date: 1st September 2023

Who we are looking for?

We are currently recruiting for an Admissions Manager to work closely with the Head of Admissions and School Principals, to recruit students to start August 2024.

The individual will assist the Head of Admissions, on the planning and delivery of the end-to-end experience of the prospective parents for one of the two new high-profile Dubai British School campuses. They will manage all stages of our customer journey, from enquiry to graduation, the post holder will be responsible for communication and engagement channels to deepen the relationship with parents and achieve our ambitious recruitment goals.

The post holder will work closely with the Marketing department to execute the sales, PR and marketing strategy for the schools aimed at prospective parents and will lead on customer experience and admissions strategy. They will be accountable for driving enrolments in order to consistently meet or exceed targets.

It is essential that the role holder can bring innovative ideas to showcase our brand, and drive enrolments to Taaleem Schools. Understanding of the competitive environment, customer needs and the ability to work creatively and lead with strategic goals in mind are essential.

Key Accountabilities:

• To set up the Admissions Team and work very closely with the founding Principal and Head of Admissions to recruit students to start in 2024.
• Provide the Principal, CO and SLT with regular updates on Admissions Data
• To work closely with the Marketing Executive to determine and implement a PR and Marketing strategy for the school geared towards recruiting new students
• To report school enrolment figures including the 4 pillars of Admissions; Enrolment, Leavers, Assessments and tours, weekly to the SLT in school and Central Office
• To complete a monthly report to summarise the successes and changes in the Admissions department for the in-school SLT & Central Office.
• Manage the application approvals process with the Principal, Heads of School and the SEN team
• To liaise with the Accounts Department on issuing of invoices for new students and to ensure that all data is current on the NetSuite & CRM system
• Provide a high-quality customer care for all enquiries to the school for admissions
• Develop and conduct school tours for prospective families if and when required
• Meet parents who are interested in enrolling their children into the school
• Manage and conduct assessments including those from overseas in liaison with relevant Heads of School, EAL and SEN staff
• Oversee the registration of students on KHDA/ADEK school system
• Maintain and secure all student files (paper and electronic)
• Ensure the efficiency of the admissions process throughout the year
• Collate and present monthly reports for SLT and Central Office (CO)
• Efficiently manage all prospective parents’ enquiries related to admitting pupils to the school
• Manage all placement tests or interviews for new entrants to school and collate results
• Arrange the placement of pupils in classes with the approval of Heads of Sections
• Manage the initial induction of new families and pupils
• Oversee all registration procedures
• Oversee database development and management
• Manage wait lists and ensure the school’s admissions policy is transparent and adhered to
• Benchmark the school’s admissions procedures against leading competitors
• Review admissions policies and procedures (including data collection) with the Principal
• Advise staff of any additional information relating to new and departing pupils
• Liaise with the Registrar regarding Ministry of Education, KHDA and/or ADEK requirements.
• Ensure the availability of testing materials e.g., online CATS purchase
• Ensure withdrawal forms are completed for departing pupils and actively pursue retention where possible
• Ensure the managing and compliance of the Admission Department
• Ensure the maintenance of all student files
• Ensure all new families receive the correct induction into the school

Person Specification:

Education: Bachelor’s degree in relevant field

Experience: Previous experience in Admissions is preferred but not essential, otherwise 3+ years of sales, marketing or customer service experience in a related service delivery industry

Competencies:

• Be well organized with excellent customer service skills. A sound knowledge of the school and the curriculum on offer is an asset
• Exhibit exemplary written/ spoken English
• Demonstrate competence in computer technical skills using Word, Excel, Publisher, PowerPoint and other related programs/ software for educational and business office use
• Hold excellent organizational and interpersonal skills to aid in daily contact with a diverse population
• Have the ability to manage and encourage staff under direct supervision to operate as members of an effective team
• Demonstrate skills in forward thinking and being able to anticipate and prioritize work including managing their own time.
• Have the ability to multi-task and the ability to work creatively, independently and under pressure

Attributes:

• Collaborative team player and empathetic listener
• Integrity, strategic thinker, able to convert vision into action
• Internationally minded, emotional intelligence, intercultural awareness, creative, persuasive, flexible and capable of managing growth and instilling high standards

What We Offer:

• Competitive tax-free salary
• Annual flight allowance
• Private GCC wide medical insurance
• Tuition fee discount for up to two dependent children
• High performing Admissions team and opportunities for career progression

To apply, please submit your application along with your CV/resume for consideration.

Taaleem schools are committed to safeguarding and promoting the welfare of all its students. An up-to-date police check is a pre-requisite for all appointments.