Jawhara Jewellery® – Jewellers since 1907 With extensive knowledge and decades of retail jewellery business experience, Jawhara as an Emarati Jewellery company was born out of the notion that jewellery should resonate with the wearer’s innermost desires .We are located in Goldsouk, Dubai
The Role
Your Responsibilities Will Include
- Implementing sales strategies in alignment with the company's annual business plans and objectives for maximum brand penetration and profitability
- Achieving the growth and sales targets of the store
- Adhering to store operational procedures- timings, store security, discounts, visual merchandizing, tidiness, are as per company standards
- Maximizing customer satisfaction level- all customers are attended, customer requirements, aspirations understood and actioned; if unable to request store manager to take over
- Ensuring proper amounts of payments are received from the customer and proper change/balance amounts are returned; ensure proper procedures are followed in case of Credit Card sales.
- In case of non-availability of a product, understanding the exact product requirement of the customer, record it in the Order Book and communicate the same to the Store Manager; follow-up on the same
- Receiving repair orders from customer, understand exact requirements, prepare repair bags and ensure all repair bags are kept in the proper designated place; ensure all repair orders are entered in the relevant register and send to the Workshop
- Following-up on the repair orders for timely delivery; Inspect and ensure all repairs have been carried out in accordance with the customer's requirements before informing the customer.
- Informing and following-up with customers of booked and repaired products and report action to Store manager
- Checking the accuracy and proper functioning of equipment like weighing scales, calculators etc.
- Inspecting all jewelry on display or kept in the back-up stock, and identify, separate and sort all products that require any attention e.g. cleaning, polishing, rhodium, etc. and remove non-conforming products from display/stock for necessary arrangements.
- Ensuring adequate quantities of all packing material for branded and nonbranded jewelry, including boxes, pouches, carry bags, etc. are available and stored in a proper location and report low inventory or non-availability of any items to Store manager immediately
Ideal Profile
- You have knowledge of principles and methods for business development strategy and tactics.
- You have ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- You have ability to identify complex problems and review related information to develop and evaluate options and implement solutions.
- You have excellent product knowledge.
- You have excellent communication skills.
- You have excellent selling skills.
What's on Offer?
- Opportunity within a company with a solid track record of performance
- Join a market leader within Jewellery
- Work alongside & learn from best in class talent