About Midis:
Midis Group is an international organization bringing the world’s leading technology brands and ICT solutions to customers across Eastern Europe, Middle East and Africa. As one of the original World Economic Forum 100 Global Growth Companies, the Midis Group is known for its advanced offerings in system integration, software/hardware solutions, retail and distribution coverage, along with IT infrastructure and power solutions. Our vibrant culture is all about ethical business practices and delivering value that make us the ideal growth partner to achieve more with your business and technology. Our reputation--built on integrity, entrepreneurial spirit, local expertise, and proven results--sets us apart. And the success of our Group is only possible thanks to our 5000+ employees present across nearly 70 countries. We don’t just open doors, we unlock opportunities.
Role Brief:
The Senior Account Manager is accountable for managing a portfolio of accounts and promoting the company and its respective products through well-defined account management strategies and sound partnerships with existing/potential customers. S/He works towards optimizing sales volumes and champions marketing programs and activities in line with the Business Unit Manage
Responsibilities
Technical and Operations
- ions
- Prepare and implement the account strategies and roadmap of the assigned portfolio in coordination with the Business Unit Manager and in alignment with Information & Communication Technology manage
- ment;
- Develop and deliver accurate sales forecasts and targets in line with business objec
tives;Lead the vendors’ relations in alignment with the company’s management and str
ategy;Develop and maintain relationships with new and existing channels/clients to expand sales and establish new opportun
- ities;
- Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportu
- nities;
- Specify market requirements for current and future products by conducting market research supported by on-going visits to existing and potential cu
- stomers;Oversee the entire sales cycle from quotation to col
- lection;Assess credit and/or payment performance, review outstanding settlements and audit resolutions acco
- rdingly;Ensure a proper storage, tracking and control of inventory through an accurate stock management
- system;Generate sales for the entire portfolio of accounts in terms of long-term revenue and profit
- ability;Secure the highest level of engagement and support to Information & Communication Technology partners and respond to issues and/or queries in order to efficiently meet customers
- ’ needs;Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when ne
- cessary;Evaluate current business processes, identify opportunities for improvement and implement procedures maximizing efficiency and standard
ization;
Talent De
velopmentLead and coach the team cultivating empowerment and o
wnership;Develop capabilities and secure a solid success
- ion plan;Conduct regular performance reviews, identify training needs and oversee developme
nt plans.
Position Re
- quirementsBachelor’s degree in Computer Engineering, Computer Science, MIS or any other rel
- ated fieldAt least 7 years of relevant
- experienceCustom
- er ce
- ntricAgileA
- ccountableRes
- ult drivenBusiness
- AwarenessN
- egotiationPlanning and
- organizingProblem solving and decis
ion making