Overview

WELCOME TO SITA

SITA is the leading specialist in air transport, communications and information technology. We don’t just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture.

Ready to redefine air travel? The journey starts here, with you at SITA.

PURPOSE

Oversees the technology planning strategy direction and design choices within solutions used to meet the business requirements of SITA customers. This includes providing guidance support and advice in the proposal implementation and deployment for any new or existing product developments as part of a customer solution.

What Will You Do

• Oversees the technical qualification and owns the technical parts of proposals submitted to customers through knowledge of current new or evolving technologies and SITA solution portfolios.
• Oversees the design and development of standard and complex solutions which may involve multiple parties both internally and externally including the selection of 3rd party vendor to meet customer requirements.
• Promotes SITA by furnishing customers with comprehensive up-to-date information on current products product enhancements and new solutions through customer meetings and workshops.
• Ensure designs can be efficiently implemented Right the First Time (RFT) and supported operationally.
• Ensures interaction and collaboration with colleagues is carried out to gain and share ideas and opportunities.
• Lead mentor and coach a technical team of Solution Engineers. Coordinates technical training and certification on the products and technologies supporting the ATI.
• Supports sales groups or competency centers during the pre-contract phases (qualification proposal and contract) with technical designs and advice.
• Contribute to and develop technical account strategies with the sales team to ensure maximum account penetration and commercial benefits for SITA in the long term.
• Participate in the consultative selling process with the commercial and sales team
  
  
  

Qualifications

EXPERIENCE

• Minimum 10 years of experience in Information Technology Telecom Industry or Air Transport Industry technology in a technical pre-sales role
• Proven track record in producing communicating and documenting successful technical customer solutions
• Pre-Sales Business and or Commercial experience.
  
  
  

Education & Qualifications

• BS level Technical Degree or equivalent experience in Engineering Computer Technologies
• At least 1or more technical certification is required (e.g. ASEP TE STE ESE CCIE/CCNP/CCDP/CCIE/IPT)
  
  
  

PROFESSION COMPETENCIES

• Addressing Customer Needs
• Business Case Justification
• Commercial Acumen
• Networking
• Partnering for Clients' Success
• Problem Solving
• Products and Services
• Quality in Design
• Requirements Analysis
• Sales Process Knowledge
• Solutions Development
• Strategic Thinking
• System and Technology Integration
• Technical Writing/Documentation
• Technology/IT Consulting
  
  
  

CORE COMPETENCIES

• Adhering to Principles & Values
• Communication
• Creating & Innovating
• Customer Focus
• Developing Talent
• Impact & Influence
• Leading Execution
• Managing Performance
• Results Orientation
• Teamwork
  
  
  

What We Offer

SITA’s workplace is all about diversity, many different countries and cultures are represented in our workforce. We collaborate in our impressive offices, embracing a hybrid work format. As part of our global benefits, we offer: