Job Description

Background

Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

The United Nations Development Programme (UNDP) Country Programme in Jordan aims to enhance the nation's inclusivity and resilience to achieve its national priorities, aligned with the 2030 Agenda. The Jordan Country Office focuses on key priorities, including Governance and Peace, Inclusive Growth and Sustainable Livelihoods, Environment, Renewable Energy, Climate Change, Financing for Development, and SDG impact.

Addressing the financing needs for sustainable development plans is a significant challenge. The 2015 Addis Ababa Action Agenda emphasized the importance of holistic approaches to financing national strategies. In response, UNDP’s Financing for Development (FfD) portfolio includes initiatives that partner with both governmental and private stakeholders to align public and private capital flows with national development priorities and mobilize the necessary financing for large-scale development impacts.

To build a coherent sustainable finance architecture, UNDP Jordan leverages its technical expertise and convening power to support the deployment of an Integrated National Financing Framework (INFF). This government-led strategic process unites government entities, the private sector, and development cooperation partners in devising a strategy to finance national development plans. This strategy must be informed by data and analyses of the financing landscape, which is facilitated by the Development Finance Assessment and complementary thematic studies.

The Country Programme in Jordan seeks the services of a Communication and Multimedia Officer to contribute in planning, implementing, monitoring, and evaluating advocacy and communication campaigns.

Duties And Responsibilities

The Communication and Multimedia Officer is required to deliver the following:

• Contribute and collaborate on the development and implementation of communication and outreach/advocacy strategies and plans, with a specific focus on multimedia production approach (photo, video, graphics, audio, text), including proposing creative, innovative ideas for the promotion of INFF activities, in line with new trends in web communication.
• Content production of original multi-media materials (photo, video, graphics, audio), including digital publications (graphic presentations, infographics, graphic reports/manuals), social media posts (images, graphics, text), audio/video podcast, full video production including design/storyboard, shooting, editing, post/production, strategic publication (reels, clips, short documentaries, interviews), creation of professional photographic libraries.
• Consolidation of a reliable and consistent media portfolio & promotional materials for collaboration/partnership for visibility and dissemination.
• Design, develop, implement, disseminate communication and outreach/advocacy products pertaining to the project activities on social media channels and websites. Administering all social media accounts & website regularly.
• Analyse social media channels/websites and prepare reports based on monthly KPIs to enhance the media strategy using a data-driven approach.
• Develop brochures, graphic factsheets, stories from the field to inform media partners and the public at both the country and regional level.
• The Communication and Multimedia Officer is expected to perform the following technical tasks:
  
  
  

Communication Materials

• Contribute and lead in the implementation of the project’s communication strategy and work plan.
• Arrange and consolidate information and data from the project staff and relevant national stakeholders for use in communications materials.
• Gather content and coverage of efforts to identify effective project activities and results.
• Develop complementary, country specific and local community materials and activities.
• Support the production of communication materials (e.g., project briefing notes, images, video. Web pages etc.) that meet the country and HQ standards.
• Draft and edit articles and human-centric stories and other advocacy/information materials for both web-based and online media, as appropriate.
• Follow up on the production of advocacy and communication materials (e.g., videos, audio-visuals, etc.), and oversee the qualitative aspects of production, (e.g., quality control, reviews of layout and graphic design etc.) to meet standards as set out in the UNDP Communication and Branding guidelines.
• Recommend appropriate information and communication materials for use in media, and other advocacy and communication activities.
• Recommend established networks, resources, and processes to support communication activities.
  
  
  

Media relations

• Contribute in drafting and editing articles, press releases, human interest stories and other advocacy/information materials in all media formats, as appropriate. Prepare background communication and promotional materials for briefing and visits of media and other special interest groups. Assist in the planning, logistic and administrative arrangements for them.
• Facilitate in collaborating with the media through activities such as organizing project site visits, facilitating photo coverage and video footage and utilizing both web-based and multimedia media as appropriate.
• Monitor and evaluate the use and effectiveness of media materials. Maintain a library of coverage (photos, videos, and clippings) related to the project.
  
  
  

Monitoring and evaluation

• Guide in coordinating appropriate audience research and compiling and analyzing relevant data.
• Undertake lessons learned review of successful and unsuccessful communication experiences as directed by supervisor.
  
  
  

Partners, and special events

• Organize and conduct special events and activities to promote project goals and objectives.
• Facilitate in developing and maintaining close collaboration with mass media, as well as with groups and organizations whose support is essential to the achievement of advocacy and communication objectives of the project.
  
  
  

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization

Institutional Arrangement

The Communication and Multimedia Officer will report to the Communication Analyst. He/She will work very closely with the Project Leads, and Field Coordinators, and will be be supported by the Central Team Staff and the Project Manager in the Country Office.

Competencies

Core Competencies

• Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
• Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
• Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
• Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
• Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
• Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
• Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination
  
  
  

Cross-Functional & Technical competencies

Digital & Innovation

• Data analysis Ability to extract, analyse and visualize data (including Real-Time Data) to form meaningful insights and aid effective decision making
  
  
  

General (across The Functions)

• Event planning and execution: Ability to plan, manage and execute of public and private events to ensure that they support and amplify individual communications and advocacy initiatives, as well as UNDP's overall brand and mandate.
  
  
  

External Relations & Advocacy

• General (across the functions): Ability to plan, manage and execute of public and private events to ensure that they support and amplify individual communications and advocacy initiatives, as well as UNDP's overall brand and mandate.
  
  
  

Communications

• Brand & quality management: Ability to position a UNDP brand and uphold it to a high level of quality
  
  
  

Business Management

• Communication:
• Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience
• Ability to manage communications internally and externally, through media, social media and other appropriate channels
  

Education

Required Skills and Experience

• Advanced university degree (Master's degree or equivalent) in Communication, Journalism, Digital Media, or other relevant disciplines is required. OR
• A first-level university degree (bachelor’s degree) in the areas mentioned above, in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree
  
  
  

Experience

• Up to 2 years (with master’s degree) or minimum 2 years (with bachelor’s degree) of relevant professional experience in coordination of multi-sectorial programming, graphic design, monitoring and evaluation and media relations is required.
  
  
  

Required Skills

• Experience in community engagement and development
• Experience and extensive knowledge of documenting social and institutional processes
  
  
  

Desired Skills

• Practical experience in graphic design, including the use of design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign, Adobe Premere Pro, etc.)
• Practical experience in multi-media software for preparing videos and sound recording
• Proven experience of graphic production from start to published/printed product with knowledge of printing processes (offset and digital) and colour management;
• Knowledge and experience with websites and content management systems
• Experience and knowledge in media and reporting protocols
• Experience and good understanding of mass media and communication networks in forestry, climate change, and environment;
• Experience and good knowledge about branding;
• Experience in working with UN agencies and international organizations
  
  
  

Required Languages

• Fluency in English is required. Working knowledge of Arabic would be an advantage.
  
  
  

Disclaimer

Important information for US Permanent Residents ('Green Card' holders)

Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.

UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.

Applicant Information About UNDP Rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Non-discrimination

UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.

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