We are seeking a highly motivated and dynamic Account Manager to join our team. In this role, you will be responsible for managing client relationships, ensuring customer satisfaction, and driving revenue growth. You will act as the primary point of contact for our clients, understanding their needs, and providing tailored solutions to help them achieve their business goals.

Key Responsibilities:

• Develop and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction and retention.
• Identify opportunities for account growth and work closely with clients to develop and implement effective communication strategies.
• Serve as the main point of contact for clients, addressing any issues or concerns promptly and effectively.
• Collaborate with internal teams to ensure seamless service delivery and support for clients.
• Conduct regular account reviews and provide clients with insights and recommendations to optimize their use of Releans' services.
• Monitor account performance and work towards achieving and exceeding sales targets.
• Stay updated with industry trends and best practices to provide clients with relevant and innovative solutions.

Qualifications:

• Bachelor's degree in Business, Marketing, Communications, or a related field.
• Proven experience in account management, sales, or customer success, preferably in the communication or technology industry.
• Strong interpersonal and communication skills with the ability to build and maintain relationships with clients at all levels.
• Excellent problem-solving abilities and a proactive approach to addressing client needs.
• Ability to work independently and as part of a team in a fast-paced environment.
• Results-oriented with a track record of meeting or exceeding sales targets.
• Proficiency in CRM software and other relevant tools.