Company Description
Migrate is a leading business knowledge and networking company based in Jordan. We provide innovative business support to our clients in the Middle East, North Africa, and international markets. As a one-stop-shop for Outsourcing Services, Migrate offers corporate services such as business support, financial services, corporate affairs, human resources, and office solutions. We also provide networking services including investment opportunities and regional and international networks. Our goal is to help clients expand their market while reducing costs and risks. We collaborate with a network of partners that give us direct access to thousands of businesses worldwide. Our focus is on reliability and delivery, allowing our clients to focus on growing their core business.
Role Description
We are seeking a full-time Customer Care Representative to join our team at our Irbid location. As a Customer Care Representative, you will be responsible for providing exceptional customer service to our clients. This includes responding to inquiries, resolving issues, and ensuring customer satisfaction. This is an on-site role located in Irbid.
Qualifications
- Excellent communication skills, both verbal and written
- Strong problem-solving and decision-making abilities
- Ability to work well under pressure and in a fast-paced environment
- Attention to detail and accuracy
- Customer-oriented and ability to adapt/respond to different types of individuals
- Proficiency in Microsoft Office Suite
- Previous experience in customer service or a related field is preferred