Company Description

Alibaba International Center, affiliated with International House, is a well-known language school in Amman, Jordan. With a focus on quality teaching, facilities, and student care, IH Amman offers language courses and teacher training programmes to a diverse international student body. The center is renowned for its Arabic language teaching and is the only CELTA provider in Jordan, catering to various linguistic needs.

Role Description

This is a full-time on-site role for a Head of English Department at IH Amman. The Head of English Department will be responsible for overseeing the English language courses in regards to timetabling and placement testing. In addition to teaching up to 20 hours a week and dealing with teacher and students complaints quality to ensure customer and employee satisfaction to line with the institute's standards. Daily tasks include placement testing, liaising with customer support to timetable new courses and assign them teachers, monitoring teachers' performance, and ensuring educational excellence.

Qualifications

• BA in English Language
• Cambridge CELTA

Experience (essential)

• Teaching Experience: Extensive experience in teaching English as a Second Language (ESL) or English as a Foreign Language (EFL), with a deep understanding of various teaching methodologies (2 years of experience post CELTA)
• 1 year experience as a Head of Department or Department Coordinator
• Experience working in a team

Experience (preferable)

• Knowledge in the language abilities of various levels and placement testing
• Experience in teaching IELTS/ TOEFL exam preparation courses
• Experience in teaching online and offline

Skills:

Language Proficiency: A competent English speaker of C1 CEFR level

1.Leadership and Management Skills

• Team Leadership: Ability to lead, motivate, and manage a team of instructors, fostering a collaborative and positive work environment.
• Decision-Making: Strong decision-making skills, particularly in response to complaints, staff management, and policy implementation.
• Conflict Resolution: Ability to mediate conflicts within the department and address issues in a fair and constructive manner.
• Strategic Planning: Capable of developing and implementing long-term plans for the department's growth and success.
• Scheduling and Planning: Proficiency in scheduling classes, managing workloads, and organizing department meetings and events.
• Innovative Thinking: Ability to develop creative solutions to challenges related to teaching, learning, and department management.
• Crisis Management: Skills in handling emergencies or unexpected issues that may arise within the department or with students.
  

2.Communication Skills

• Verbal and Written Communication: Excellent communication skills for interacting with staff, students, and other stakeholders. Ability to clearly articulate ideas, instructions, and feedback.
• Interpersonal Skills: Strong interpersonal skills to build relationships with staff, students, and parents, as well as to collaborate with other departments.

3.Technological Proficiency

• Educational Technology: Familiarity with online teaching platforms Zoom/ Teams/ Meets
• Administrative Software: Proficiency in using Google Drive

5.Professional Development

• Ongoing Learning: Commitment to continuous professional development, staying updated with the latest trends and research in language education.
• Mentorship: Ability to mentor and support the professional growth of instructors within the department.