Job Description

Junior Operations Manager

Key Responsibilities:

• Operational Management: Oversee all daily restaurant operations, including managing food and beverage service, customer interactions, and staff performance to ensure smooth and efficient operations.
• Staff Leadership: Lead, train, and manage a team of front-of-house and back-of-house staff. Foster a positive working environment, ensuring staff adhere to company policies, provide excellent customer service, and maintain high standards.
• Budget and Financial Management: Control operational costs by managing labor, inventory, and other restaurant expenses. Prepare and monitor budgets and financial reports to maximize profitability.
• Customer Service: Ensure that all customers receive top-tier service, resolve complaints in a timely and professional manner, and consistently improve guest experiences.
• Quality Control: Maintain high standards of food quality, cleanliness, and safety. Ensure adherence to health regulations, food safety, and cleanliness standards.
• Inventory and Supply Management: Manage inventory levels, place orders for supplies, and ensure the kitchen has the necessary ingredients. Conduct regular inventory audits to reduce waste and ensure cost control.
• Staff Scheduling & Payroll: Create work schedules based on business needs, manage labor costs, and approve payroll for restaurant employees.
• Marketing and Promotions: Collaborate with the marketing team to develop and implement promotional strategies to increase foot traffic, improve guest retention, and boost sales.
• Compliance and Regulations: Stay current with local, state, and federal regulations regarding health, safety, and labor laws. Ensure the restaurant operates in full compliance with all relevant policies and regulations.
• Reporting: Report directly to senior management regarding operational performance, financial health, staffing issues, and guest feedback.

Qualifications:

• Minimum of 3-5 years of experience in restaurant management or a similar role, with a proven track record of successful team leadership and restaurant operations.
• Strong expertise in managing day-to-day restaurant operations.
• Arabic Speaker.

For interested applicants, please send your most updated resume to Type: Full-time

Experience:

• Restaurant Management: 3 years (Required)

Language:

• Arabic (Required)