Job Description

• Maintain the utmost confidentiality and discretion when handling business affairs
• Be in direct communication with the residents and adhere to their requests
• Learn the preferences and habits of each family
• Supervise work at all levels (kitchen staff, maids, drivers, accountant etc.) and set clear objectives
• Implement policies and procedures and ensure strict compliance
• Prepare schedules, manage payroll and vacation planning
• Perform job evaluations and corrective actions
• Plan, prepare and conduct trainings and keep training records
• Inspect facilities regularly and enforce strict compliance with health and safety standards
• Ensure cleanliness and maintenance upkeep of the property
• Direct and supervise external contracted companies, such as facilities management and landscaping companies
• Ensure contractual obligations are met and executed properly
• Plan, coordinate and execute events
• Collaborate with external parties such as suppliers, travel agencies, event/conference planners and other vendors
• Implement emergency plan of actions
• Be aware of the plans and all technical aspects of the property
• Maintain an inventory list of all equipment and hold quarterly inventories
• Ensure all records of maintenance are kept
• Ensure F&B inventories are in place and orders are placed efficiently