Job details

DIVISION: Solid Waste Management

TEAM: Community Engagement

LOCATION: Zaatari camp - Mafraq

CONTRACT TYPE: Fixed term

GRADE: C2 national

JOB FAMILY: Program

SALARY: As per salary scale

HOURS: 40 per week

FLEXIBLE WORKING: We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you.

Job Purpose: Oxfam is seeking an experienced and motivated individual to fill the position of Community Engagement Project Manager. The selected candidate will be responsible for fully managing all community engagement (CE) activities in both Refugee Camps context and the surrounding host communities. This includes ensuring the successful implementation of project activities, meeting targets, and delivering all necessary outcomes.

The Community Engagement Project Manager will lead and oversee Oxfam’s community engagement activities under both Solid waste management and Climate justice programs , coordinating with diverse stakeholders to foster strong community relationships, increase awareness, and drive participation in project initiatives. This role is vital in achieving Oxfam's goals by actively involving communities, building resilience, and promoting sustainable practices.

POST HOLDER REPORTS TO

Direct reporting to Solid Waste Management Program Manager.

JOBS REPORTING TO THIS POST

Multiple positions

BUDGET RESPONSIBILITY

2 million GBP

DIMENSIONS OF THE ROLE

Oxfam views community engagement in Solid waste Management and Climate Justice as a planned and dynamic process that empowers communities and strengthens partnerships with humanitarian stakeholders, thereby increasing the community’s control over the impact of the response. This approach brings together the capacities and perspectives of communities, responders, and other sectors across Oxfam, particularly in Solid Waste Management and Climate Justice.

Effective Community Engagement Promotes

• Reduction in public health risks through proactive community involvement.
• Community empowerment by upholding the right to participate in decision-making through transparent dialogue and clear information-sharing.
• Enhanced programmes quality via good communication, active participation, and feedback (aligned with Quality Criterion 4 of the Core Humanitarian Standard).
• Adaptation of programmes to reflect the evolving needs, feedback, and preferences of affected communities.
• Building of mutual trust and acceptance that strengthens programme activities and fosters community ownership.
  
  

Oxfam’s Climate Justice work encompasses solid waste management, recycling, litter picking, and broader community engagement activities, with a focus on both refugee camp settings and the surrounding host communities. Within these settings, Oxfam plays a leading role in solid waste management, and is a key provider of Cash for Work opportunities.

This role will be responsible for managing all community engagement elements of Solid Waste management projects in refugee camps and host communities. The Community Engagement Project Manager will provide creative, inclusive, and values-driven leadership to the Solid Waste Management and Climate Justice Program Managers, ensuring that all project activities are effectively delivered in line with community needs, organizational standards, and donor requirements. This includes fostering meaningful engagement with the community, driving the achievement of project targets, and ensuring that the perspectives of local stakeholders are integrated into Oxfam’s programme delivery.

Key Responsibilities

• Lead and manage Community Engagement projects within the Solid Waste management and Climate Justice programme, ensuring high standards and a cohesive team environment.
• Oversee recruitment, manage Community engagement team members, and ensure staff perform their roles effectively and professionally according to project needs.
• Monitor project budgets, approve expenses, and ensure activities align with budget lines and timelines. Oversee procurement and work plans for cost-effective project implementation.
• Ensure all project targets and deliverables are met, and that progress is tracked accurately within Oxfam’s project management systems.
• Prepare internal and external reports in coordination with the grants team, ensuring all documentation complies with Oxfam and donor standards.
• Serve as the primary contact for MOLA and WAJ and lead the implementation of local Solid Waste Management plans in partnership with municipalities.
• Develop and lead all necessary training materials for Community Engagement initiatives.
• Work with Oxfam’s Climate Justice, Solid Waste Management, Livelihoods, MEAL, and Gender teams to integrate community engagement inputs and ensure programme quality and donor compliance.
• Represent Oxfam to partners, donors, and stakeholders, and support advocacy initiatives focusing on Climate Justice.
• Uphold Oxfam’s principles, promoting gender justice, equity, and safety within the team and community activities.
• Closely monitor work plans and procurement plans against the budget with a focus on project activities being implemented accurately according to budget lines and time.
• Eager and required to adhere to Oxfam’s principles and values as well as the promotion of gender justice and women's rights.
• Understanding of and commitment to adhere to equity, diversity, gender, child safety and staff health.
  
  

Most importantly, every individual at Oxfam GB needs to be able to:

• Live our values of INCLUSION, ACCOUNTABILITY and EMPOWERMENT (read more about these here).
• Ensure you commit to our ORGANISATIONAL ATTRIBUTES (including adhering to the Code of Conduct):
• Be committed to our feminist principles, and to applying them in your day-to-day behaviour and your work. Be ready to keep learning, with accountability to those who experience oppression as a result of their identities, such as their gender, race/ethnicity, disability or class.
• Be committed to undertaking Oxfam’s safeguarding training and adhering to relevant policies, to ensure all people who come into Oxfam are as safe as possible.
  
  

Experience, Knowledge & Competencies

Essential Experience & Skills:

• Community Engagement & Mobilization: Hands-on experience in an NGO or humanitarian sector role, with a strong emphasis on community engagement, mobilization, and behavior change programming. Demonstrated experience leading community-focused activities, particularly in vulnerable refugee camp settings and hosting communities.
• Budget Management: Proven experience in managing budgets and developing financial plans for new projects. Strong skills in budget oversight, monitoring, and ensuring strict compliance with donor and organizational requirements.
• Sector-Specific Knowledge: Prior experience in Water, Sanitation, and Hygiene (WASH) projects is highly desirable, with knowledge of Climate Justice and Solid Waste Management being an asset.
• Stakeholder Coordination: Demonstrated experience in liaising with key stakeholders, such as government agencies, local authorities, Municipalities Mayors, Heads of CBOs/CSOs and community leaders. Strong diplomacy and representation skills to effectively advocate for project needs and foster cooperative relationships.
• Leadership & Team Management: Experience in having the project manager roles and responsibilities and establishing and managing diverse teams, focusing on inclusivity across nationality, ethnicity, gender, and age. Proven ability to encourage self-reflection, mutual respect.
• Strategic Planning & Problem Solving: Excellent planning skills with a focus on creative thinking and strategic decision-making. Ability to navigate challenges, adapt to changing project needs, and solve problems effectively under pressure.
• Gender and Power Dynamics Awareness: Strong knowledge and understanding of power dynamics, gender issues, and their influence on community engagement and program outcomes.
• Training & Capacity Building: Experience in developing and implementing training materials, particularly for community engagement activities, and building the capacity of project teams and stakeholders.
• Interpersonal & Communication Skills: Outstanding interpersonal skills, with a proven ability to work flexibly and collaboratively in demanding situations. Excellent written and spoken English communication skills, essential for internal and external reporting.
• Commitment to Oxfam’s Values: Strong commitment to Oxfam’s mission, humanitarian principles, and equal opportunity policies, with a focus on gender justice, diversity, and inclusivity in all project activities.
  
  

Desirable

• Ability to demonstrate sensitivity to cultural differences and gender issues, as well as the commitment to equal opportunities
• Ability to demonstrate an openness and willingness to learn about the application of gender/gender mainstreaming, women’s rights, and diversity for all aspects of development work
• Commitment to Oxfam’s safeguarding policies to ensure all people who come into contact with Oxfam are as safe as possible
  
  

Desirable Education

• Experience in Oxfam’s approach to Community Engagement
• Experience in the inclusion of people living with disabilities and other vulnerable groups
  
  

Disclaimer

• We will be reviewing the applications on a rolling basis. The selection will be determined based on the qualifications listed in the job role and availability. Due to the urgency of this hire, applicants who meets qualifications of the role will be asked on their availability and this may determine moving on to the next steps.
• Appointment to this position is subject to the execution of a funding agreement with the donor.
  
  

Safer recruitment: All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks). You can find out what this means here