** Fluency in the English language is required for this role. Candidates who meet this criterion are encouraged to apply**

Company Overview: High Tech Talents is a global outsourcing company that provides multi-services in Engineering, Accounting, Customer Service, Procurement, and Logistics. We offer tailored solutions that enable clients to achieve their business objectives, simplify their operations, and reduce overall costs.

Role Overview: We are seeking an Accounts Receivable Specialist to join our accounting team. This full-time position, requiring fluency in English and excellent communication, analytical, and Excel skills. The role involves invoicing clients, conducting debt collection activities, and collaborating closely with the accounting team to ensure accurate financial reporting.

Key Responsibilities:

Accounts Receivable Management:

• Full ownership of assigned accounts, including coordinating the resolution of past due invoices, disputes, discrepancies, unused credit memos, and refunds.
•  Proactively manage collections and follow-up on past due invoices, ensuring compliance with payment terms and customer agreements.
• Prepare and analyze monthly customer account statement reconciliations, comparing company receivables to customer statements.
• Assist in the application of cash received via various methods (ACH/EFT, wires, credit cards) to customer accounts.
• Research unapplied payments and prepare necessary documentation for refunds when needed.

Communication and Customer Interaction:

• Engage with customers via phone and email in a professional manner, demonstrating strong written and verbal communication skills.
• Provide invoice copies and backup documentation as needed, ensuring customer satisfaction.

Reporting and Audits:

• Create and maintain reports to support management with open A/R, customer master or credit information, and cash analysis trends.
• Prepare monthly cash forecast reports based on sales data and customer payment trends.
• Assist in obtaining documentation for audits and reporting as required.

Qualifications:

• Fluency in English is mandatory.
• Availability to work from 5 PM to 2 AM (Jordan Time).
• 0-2 years of experience in accounts receivable, collections, or a related field.
• Advanced proficiency in Excel, including formulas, VLOOKUPs, and Pivot Tables.
• Strong analytical and problem-solving skills.
• Ability to handle multiple priorities in a fast-paced environment.
• Detail-oriented, organized, and capable of working both independently and as part of a team.

Additional Benefits: Relevant qualifications in bookkeeping and customer service experience are advantageous.