Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.
We are seeking a Talent Acquisition Specialist to join our team at Maqsam. In this role, you will be responsible for our recruitment cycle including: sourcing, identifying, screening, hiring candidates and onboarding. Ultimately, you will create strong talent pipelines for our company’s current and future hiring needs.
Your Top Responsibilities:
- Source Candidates: Utilize headhunting techniques and online platforms, including LinkedIn and other professional networks, to identify and attract potential candidates.
- Evaluate Candidates: Assess candidates through video interviews, review CVs, portfolios, and references, and compile lists of top candidates.
- Collaborate with Hiring Managers: Partner with hiring managers to identify staffing needs and develop candidate selection criteria.
- Strategic Engagement: Work with the team to develop and execute effective recruitment strategies.
- Create Job Descriptions: Develop clear and comprehensive job descriptions and interview questions that reflect the requirements of each position.
- Maintain Records: Keep accurate records of all recruitment activities, including interview notes and related documentation, for sharing with key stakeholders.
- Onboarding: Coordinate and streamline the onboarding process for new hires, ensuring a smooth transition into their roles and fostering initial engagement with company culture.
- Build Relationships: Foster long-term relationships with past applicants and potential candidates.
- Organize Recruitment Events: Plan and participate in job fairs and recruitment events to build a strong candidate pipeline and enhance our recruitment strategy.
- Cultural Ambassador: Represent and promote Maqsam’s culture throughout the recruitment process.
What We Expect from You:
- 2-5 years of experience in talent acquisition, recruitment, or HR, preferably within a technology company or SaaS environment.
- Excellent verbal and written communication skills in both Arabic and English.
- Familiarity with recruitment tools such as Workable or other Applicant Tracking Systems (ATS).
- Strong interpersonal and communication skills, with a knack for persuading and attracting top talent.
- Solid organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously.
What We Provide:
Join a world-class team at Maqsam, where your growth is our priority. Here’s what you can expect:
- A collaborative and friendly environment, encouraging personal and professional growth.
- Fair compensation that values your contribution.
- Transparency and a culture that thrives on open communication.
- Benefits: First-class health insurance, and more.
- Part of Something Big: Work with seasoned professionals and be proud of being part of the exciting world of SaaS business.
Ready to join Maqsam's People Ops team? Apply now!