Digital Accounts & Loyalty API Manager

Accountabilities and Key Roles:

  • Facilitates setting of business priorities for change initiatives of high complexity. Leads eliciting of requirements and takes responsibility for implementation of changes to projects/program scope, develop the best approach. priorities the minimum viable product (MVP) and communicate risks/ issues & deviations.
  • Acts as a subject matter expert for the products and services under governance, by ensuring full technical understanding of the products including transformation, processes, systems and regulations.
  • Defines all digital solutions for the products and services including articulates the problem statement, suggest digital solution and propose the implementation plan.
  • Represents real situations to aid the communication and understanding of different scenarios (existing, conceptual or proposed). Mainly focuses on the representation of organizational processes, roles and data models. Gathers insight from stakeholders and communicates modelling results clearly to them.
  • Assumes full responsibilities on project scope, budget and schedule, including vendor management by monitoring actual status and compares it with planned results, reports any deviation along with the corrective plan.
  • Ensures implementation of the local country regulations related to various products and services under governance
  • Contributes to the creation and maintenance of the target operating model and identifies the impact on operational service Across AB Plc.
  • Plans, designs, manages business process tests and usability evaluations and defines test conditions requirements. Takes responsibility for creation of test cases, interprets and executes them. Creates traceability records, conducts system testing validating, system functionality and related outputs including accounting treatment, advices, user accesses and system controls, and minimum control standards, manages testing / UAT activities for country projects.
  • Analyzes the projects / requests requirements & prepare related documentation, gap analysis and prepare initial implementation plan to ensure that the project complies with all requirements, and recognizes the potential automation of the processes by determining ROI of the automation and in line with related legal, regulatory and risk requirements – as needed, and ensure all project data and updates are timely and properly updated / reflected on related projects system(s).
  • Determines and controls project / program budget by defining and allocating a clear and sufficient budget that contributes to exploring available opportunities and achieving the project / program goal.
  • Creates informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement.
  • Identifies, analyses, manages and monitors relationships with and between stakeholders. Influence his counterparty stakeholders and manage relationships effectively. Maintain sustainable relationships and communicates clearly and regularly with stakeholders, Apply a digital understanding to the work. Able to identify and implement solutions for assisted digital. Leads others in the team to innovate in their work.
  • Proactively identifies, resolves and escalates risks / issues to the direct Products Operations Lead / Unit Head as and when appropriate.
  • Catalyst in implementing cultural shifts in different divisions related to the implemented projects and enhancements under his area.
  • Governs products, services and processes under his responsibility across all AB plc. And ensure efficiency of processes , risk and controls and creating a consistent approach across countries.


Job Requirements:

Education:

  • Bachelor Degree in Business / Industrial Engineering from a recognized university.
  • Certification/training: PMP, Agile, CBAP certification is a plus.


Experience:

  • 7+ years of experience in Banking of which minimum of 4 years in a relevant business field in a leading bank. Working experience in large scope projects as well as handling day to day operational requests from the Business.


Competencies:

  • Technical Skills: Agile working / Business Analysis / Requirements definition & Management / Stakeholder relationship Management / Business Modelling / Digital Prospective & innovation / Enterprise & business Architecture / Excellent Business orientation and sound knowledge of banking fundamentals / Excellent understanding of the operations regulations and product requirements / Strong in Data Analysis.
  • Soft Skills: Excellent in English and Arabic, Strong interpersonal communication, presentation and negotiation skills, Excellent analytical and problem solving, Creative and innovative, Time management, Team management, Leadership skills.
تاريخ النشر: ١٥ سبتمبر ٢٠٢٤
الناشر: LinkedIn
تاريخ النشر: ١٥ سبتمبر ٢٠٢٤
الناشر: LinkedIn