Job Title
ERP Support Officer
Job Scope
The ERP Support Officer is accountable for participating in the design and implementation of appropriate solutions in place. S/He is driven to understand the operation challenges and support solutions while attending to issues as necessary.
Main Duties and Responsibilities
- Participate in the design, configuration and implementation of required solutions
- Take part in the development process of technical specifications related to proposed solutions
- Implement software solutions while maintaining the platform
- Ensure the proper implementation of projects/solutions highlighting inconsistencies when needed
- Participate in upgrade and programming exercises and implementations
- Participate in the completion of proper internal documentation and update existing ones when and as necessary
- Deliver on-site technical training
Position Requirements
Education
Bachelor’s degree in Management Information System or any other related field
Experience
- At least 3 years of relevant experience
- #LI-GA2