What are we looking for:
Fluent English Speaker: level B2/C1
Effective written and verbal communication
Job Responsibilities:
● Provide superior customer service by assisting clients, using the corresponding communication
channel: voice
● Educate customers when needed, and provide guidance to customers in service provided.
● Manage large amounts of workload (incoming and outgoing calls, etc.).
● Identify and assess customers’ needs to achieve satisfaction.
● Document interactions properly as trained.