Job Description
Job Overview
We are looking for a professional and friendly Tour Manager to be a part of our growing tour company. You will be primarily responsible for providing travelers with a memorable travelling experience. You should be able to plan and develop engaging travel itineraries for our clients. Besides, you should also be able to make all travel arrangements within the allocated budget.
You should be able to effectively manage finances and maintain a record of the same. Moreover, you should be able to assist clients with the visa application procedure. As a Tour Manager, you should have excellent presentation and networking skills. Furthermore, you should be able to address any queries or complaints from travelers.
To perform in this job role, you should have decent experience in the Travel and Tourism industry. In addition to this, you should be highly motivated and have a pleasing personality.
If you are passionate about the tourism industry and can promise enhanced customer experience, then drop us a line. We would love to hear from you.
Responsibilities
- Planning and preparing detailed travel itineraries
- Arranging and booking transportation and accommodation services
- Managing tour budget and other finances
- Assisting clients with the visa application process
- Processing and confirming reservations
- Instructing travelers of safety procedures, travel essentials, and any other requirements
- Promoting and selling travel packages
- Welcoming travelers and announcing any important travel details
- Informing travelers of the arrival and departure time and ensuring compliance with the same
- Address any queries and complaints from the travelers
- Informing travelers of sightseeing and other tourist attractions
- Organizing and attending tourism events and exhibitions
- Maintaining and updating a record of all travel-related activities
- Obtaining journey feedback from travelers
Requirements
- Bachelor’s degree in Travel and Tourism, Hospitality, or a related field
- 5-8 years of work experience as a Tour Manager, Travel Agent, Travel Planner, Travel Consultant , or a similar role in the Travel and Tourism industry
- Complete knowledge of booking tickets and making other travel arrangements
- Highly motivated and professional individual
- Excellent time management and organizational skills
- Strong communication and interpersonal skills
- Excellent presentation and negotiation skills
- Good networking and problem-solving skills
- Ability to handle stressful situations
- A team player and ability to work independently
- Ability to work for flexible hours and on weekends
- Ability to offer excellent customer service