Job Description

Job Responsibilities

• Monitors the tender submission process for formatting, completeness, consistency, and compliance.
• Assists in the management of data related to the tendering process.
• Liaise with Business Development Manager and Catering & Hospitality Director to provide contractual and compliance advice.
• Ensures the completeness and accuracy of contracts, including monitoring all related liabilities.
• Stays abreast of and communicates any changes in contractual requirements.
• Track and report performance of all tenders until Catering is either decline it or prepare the proposal.
• Track the Catering contract expiration.
• Maintain and develop a close working relationship with Business development to ensure customer requirements.
• Analysis of year over year Bid statistics and proactively communicate with Business development Manager in anticipation of bid arrival.
• Conduct market analysis on customers whose Request for Purchase or Quote are received and report same to respective Business Development Manager and Catering &Hospitality Director.
• Analyses all service contract RFQ and amendments under direction from Business Development Manager in a timely manner.
• Full cycle sales including but not limited to qualifying leads, site visits, negotiating contracts.
• Design and help with management reports.
• Reporting and gap analysis.
• Develop and manage customer relationships over the opportunity lifecycle.
• Support the design and delivery of innovative, creative and compelling solutions and proposals that represent best company and industry best practice
• Collaborating with the Head of Department on sales goals, planning, and forecasting.
• Enter new customer data and update changes to existing accounts in the corporate database.
• Assist in creating RFP responses to potential clients and work closely with to ensure that responses to proposal and tenders are done so within the timeframe
• Prepare and deliver post tender presentations when required to selected prospects to highlight the benefits of the Company’s service and product offerings.
• Collaborate with appropriate team members to determine necessary strategic sales approaches.
• Maintain and expand the company’s database of prospects.
• Perform other related functions that may be assigned from time to time.
• Prepare a clear perspective about services ‘profitability.
• Familiarization with costing.
• KPI’ analysis and report writing.
• Reviewing contracts to prevent potential disputes and financial risks.
• Analyzing contract clauses, stipulations, obligations, and liabilities.
• Recommending and drafting contract provisions and amendments.
• Reviewing Client’s contract terms and conditions
• Negotiating contract terms, payment structures, and reimbursement with other parties.
• Advising internal Catering and Hospitality Department on innovative and cost-effective ways to comply with contractual obligations
• Documenting processes and maintaining files.

Job Requirements

• Minimum of 2-3 years of industry experience required, preferably with trade, sales and/or finance management carrier’s experience.
• Strong communication skills
• Customer service skills
• Strong interpersonal skills
• Attention to detail and Accounting skills
• Demonstrated problem solving and analytical skills
• Self-motivated and positive in reaching solutions that benefit the customer and the company
• Accepts responsibility and accountability – results driven